At Izypas (“Izypas”, “we”, “us”, or “our”), your privacy is a top priority. We are committed to protecting your personal data and being transparent about how we collect, use, share, and protect the information you provide when using our platform.
This Privacy Policy explains how Izypas handles data for both individual users (members and attendees) and organizations that use our services to manage memberships, events, and related payments.
By accessing or using Izypas, you agree to the practices described in this policy.
1. Who We Are
Izypas is an online platform that empowers social and community organizations to digitally manage their operations, including:
- Membership enrollment and management
- Event creation, promotion, and registration
- Payment collection for memberships, tickets, and donations
While organizations manage their operations through Izypas, end users interact directly with Izypas, and all payments and personal data are handled and stored securely by Izypas.
We are headquartered in Denmark and serve organizations and users across various regions.
2. Scope of this Policy
This Privacy Policy applies to all users of Izypas, including:
- Individual users: members, event attendees, and general users
- Organizational users: administrators and representatives managing data through the platform
- Website visitors, mobile app users, and those contacting support
For users in the European Union or European Economic Area, this policy complies with the General Data Protection Regulation (GDPR). Read here https://izypas.com/gdpr-compliance-statement/
3. What Personal Data We Collect
We collect information directly from you, from your interactions with the platform, and sometimes from your organization. Here’s what we collect:
3.1 Information You Provide
When you sign up, use our services, or contact us, we may collect:
- Full name
- Email address
- Mobile number
- Date of birth (when required by the organization)
- Username and password
- Organization affiliation
- Event registration information (preferences, ticket type, meal choices, etc.)
- Membership details (plan type, renewal status, joining date)
- Billing address and payment-related details (processed securely via third-party providers)
3.2 Information Provided by Organizations
If you are invited to join Izypas through an organization or are part of an imported member list, we may receive:
- Your contact information
- Role or membership level within the organization
- Attendance or registration history
- Payment records associated with you
3.3 Automatically Collected Data
When you access our services, we may automatically collect:
- Device information (device type, browser, operating system)
- Log data (IP address, access times, pages viewed, referring URLs)
- Usage data (clicks, interactions, navigation patterns)
- Cookies and session information
4. How We Use Your Data
We use your information to:
4.1 Provide Services
- Create and manage user accounts
- Facilitate event registrations and membership enrollments
- Issue invoices and process secure payments
- Send confirmations, tickets, and alerts
- Track attendance and manage waitlists
4.2 Improve Platform Experience
- Personalize user dashboards and communication
- Perform internal analytics and platform optimization
- Fix bugs and monitor platform performance
4.3 Communicate With You
- Respond to inquiries and provide support
- Notify you of changes to services or upcoming renewals
- Send transactional emails (receipts, ticket confirmations)
4.4 Fulfill Legal Obligations
- Comply with financial, tax, and accounting laws
- Investigate and prevent fraudulent activities
- Respond to lawful data requests by public authorities
5. How We Share Your Information
We never sell your personal data. We only share your data in the following ways:
5.1 With Your Organization
If you’re affiliated with an organization using Izypas, limited relevant information may be shared with them, such as:
- Your full name and contact information
- Membership status and renewal dates
- Event attendance or registration data
- Payment confirmation details (excluding sensitive payment data)
Organizations do not have access to your complete account or other unrelated activities on Izypas.
5.2 With Trusted Third-Party Providers
We work with carefully selected service providers to help us operate our platform. These include:
- Payment processors (e.g., Stripe, MobilePay)
- Email and SMS delivery services
- Cloud storage and hosting partners
- Analytics tools (e.g., Google Analytics)
These providers are bound by confidentiality and data protection obligations and only process data on our behalf.
5.3 With Legal and Regulatory Authorities
We may disclose your personal information:
- To comply with legal obligations or court orders
- To respond to lawful data access requests by authorities
- To protect Izypas’ rights, users, or the public
6. Payments and Financial Data
Izypas processes all payments on behalf of organizations through secure third-party providers.
We do not store full credit or debit card numbers on our servers. We store only transaction references, billing details, and confirmation data necessary for record-keeping and receipts.
7. Cookies and Similar Technologies
We use cookies and similar technologies to:
- Keep you logged in across sessions
- Save your preferences (e.g., language, display)
- Analyze user behavior and improve functionality
- Ensure a secure and efficient user experience
You can manage your cookie preferences via your browser settings. For more details, please see our Cookie Policy.
8. Data Retention
We keep your data only as long as necessary to:
- Deliver our services to you
- Comply with legal, tax, and financial record-keeping obligations
- Resolve disputes or enforce agreements
When your data is no longer required, it will be securely deleted or anonymized in accordance with industry standards.
9. Data Security
We take data protection seriously and implement comprehensive security measures, including:
- Encrypted communications (HTTPS, TLS)
- Role-based access control for admins
- Secure authentication mechanisms
- Regular vulnerability scanning and backups
- Monitoring for unusual activity or threats
Despite these measures, no system can be guaranteed 100% secure. We encourage users to use strong passwords and report any suspicious activity.
10. Your Rights
You have the following rights regarding your personal data:
- Access – Request a copy of the data we hold about you
- Correction – Fix any inaccuracies or incomplete data
- Deletion – Request removal of your data (where permitted by law)
- Restriction – Limit the way we process your data
- Objection – Object to processing under legitimate interest
- Portability – Receive your data in a machine-readable format
- Withdraw Consent – Stop receiving optional emails or notifications
To exercise any of these rights, email us at:
📧 gdpr@izypas.com
11. International Data Transfers
Your data may be processed outside your country of residence. When we do this, we apply appropriate safeguards such as:
- Standard Contractual Clauses (SCCs)
- Data Processing Agreements (DPAs)
- Encryption and data minimization techniques
These steps ensure your data receives the same level of protection as required under GDPR or similar laws.
12. Children’s Privacy
Izypas is not intended for use by children under the age of 13 (or the legal age defined by your local laws). If we learn we’ve collected data from a child without appropriate consent, we will delete it promptly.
13. Changes to This Privacy Policy
We may update this policy from time to time to reflect:
- Changes in our services
- Changes in data protection laws
- User feedback or internal review
When we update the policy, we will notify you via email or through the platform. The latest version will always be available on our website.
14. Contact Us
If you have questions, concerns, or requests related to this Privacy Policy or our data handling practices, please reach out:
Izypas
📧 Email: support@izypas.com
📧 GDPR Requests: gdpr@izypas.com
🌐 Website: https://izypas.com